We have designated pick up and drop off points close to the motorway network throughout each country, therefore you can be assured that there will be a suitable collection and drop off point close to you.
We are a family business and therefore personal attention is assured at all times. When you make a call to Pronto Pets you will get through to the business owners and therefore the decision makers. This line of communication ensures a smooth process from start to finish.
It is very important for us to build a strong relationship with your pet dog during our journey and therefore this is why we spend time with your pet dog to fully walk and exercise on a regular basis. Every pet dog responds very well to time care attention therefore we make the journey as straight forward as possible.
We cover a very large geographical area extending from Scotland down to England then over the channel to France and then down to southern Spain. In general the trip takes 2-3 days with 1st day travelling through the UK then the second day through France and the third day entering Spain.
As a pet owner it is only natural to be anxious at the thought of your pet traveling without you even over a period of only a few days. Here at Pronto Pets we are a family owned and run business and therefore we fully understand your concerns. We treat each pet just like we would treat our own pets. We spend quite a lot of time getting to know your pet dog during our trip therefore after the 1st few walks your pet dog will realise that going on this travel journey is not too bad really!. We stop on a regular basis (every 3 hours) and this way we build up a relationship with your pet dog so that by the time the journey is over your pet dog knows us very well and your pet dog arrives happy and stress free