Most Asked Questions

How do I get a pet passport/Health Certificate

All the information you need can be found on the government website links as follows:

Bringing you pet to the UK

Travelling from the UK

Can I travel with my pet?

“yes you can, please enquire about our PRIVATE or SHARED owner and pet transfer service”

Do you travel by Ferry or Train?

we use both the ferry (90 minutes sailing) and train ( 40 minutes)

How will my pet travel?

All pets will be transported in spacious secure crates with comfortable blankets and fresh water at all times.

Will my pet ever be left alone?

No your pet will never be left alone. With our Shared Pets only service, overnight our driver also sleeps within the pet transport vehicle ensuring maximum security overnight.

If you have chosen a Designated Pet Service (we will travel exclusively with your pet only) then your pet will stay overnight in a hotel room along with our driver.

If you have booked a Private Owner with Pet Transfer Service then you and your pet will stay overnight in a pre-booked pet friendly hotel.

Will my pet be exercised en route?

Yes with our Shared Pets Only Service we will always have regular stops for exercise during the trip. We make a point of stopping every 2 to 3 hours to take your dog for a walk and exercise along with required feeding etc.

What kind of vehicle will my pet travel in?

For our Shared Pets Only Service – Your pet will travel in a bespoke animal tranport vehicle designed to carry live animals. The vehicle has climate control and blow air heating system within the pet section.

How much will the trip cost?

As all trips are tailor-made, we will work out a bespoke costing for you to match your preferences and requirements. Please contact us for your personal quotation.

Do I provide my own create food etc.

we provide all crates, food and water bowls, blankets etc. For cats please provide a soft fabric type cat carrier.

Give us a call
If You Have Any Questions

UK +44 (0) 1303847469 Spain +34 961162897

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