Most Asked Questions
How do I get a pet passport/Health Certificate
All the information you need can be found on the government website links as follows:
Bringing you pet to the UK
https://www.gov.uk/bring-pet-to-great-britain
Travelling from the UK
www.gov.uk/taking-your-pet-abroad
Can I travel with my pet?
"yes you can, please enquire about our owner and pet private transfer service"
Do you travel by ferry or Eurotunnel?
we use both the ferry (90 minutes sailing) and eurotunnel ( 40 minutes)
How will my pet travel?
All pets will be transported in secure crates with comfortable blankets and fresh water at all times.
Will my pet ever be left alone?
No your pet will never be left alone. With our shared pet service, overnight the driver also sleeps within the pet transport vehicle.
If you have chosen a designated pet service then your pet will stay overnight in a hotel room along with our driver.
If you have booked a Private Transfer Service then you and your pet will stay overnight in a pre-booked pet friendly hotel.
Will my pet be exercised en route?
Yes we will have regular stops for exercise during the trip. We make a point of stopping every 2 to 3 hours to take your dog for a walk and exercise along with required feeding etc.
What kind of vehicle will my pet travel in?
For our shared service - Your pet will travel in a bespoke animal tranport vehicle designed to carry live animals. The vehicle has climate control and blow air heating system within the pet section.
How much will the trip cost?
As all trips are tailor-made, we will work out a bespoke costing for you to match your preferences and requirements. Please contact us for your personal quotation.
Do I provide my own create food etc.
we provide all crates, food and water bowls, blankets etc. For cats please provide a soft fabric type cat carrier.
